10 MYTHS ABOUT TRAVEL AGENTS
All Travel Agents and Agencies are the Same.
FACT: Every travel agent is different and has
a different area that they specialize in. So,
depending on what type of trip you are looking
to take one travel agent will suit you better than
another. That’s why it is important when planning
a trip to find a travel agent that specializes in
where you want to go.
No One Uses Travel Agents Anymore.
FACT: Travel agents still sell 51% of all airline
tickets, 87% of all cruises, 81% of all tours and
packages, 45% of all car rentals and about 47%
of all hotels.*
Travel Agents are Trying to Cheat Me if They
Don’t Quote Me the Cheapest Price.
FACT: Travel agents know the ins and outs of
different itineraries. While you might find one that
is a little bit cheaper, that cheaper itinerary might
involve a whole slew of headaches. For example,
longer waits at the airport and odd travel times.
A travel agent will be looking to get you the best
value for your money spent which should include
the most direct and time friendly itinerary they can
find. Unless you have told them you would prefer
to have the cheaper options presented as well
expect value to be a factor included in the trip
It is Expensive to Use a Travel Agent.
FACT: The fee a travel agent charges really
depends upon the agent. While some of the more
luxury agencies have higher fees, the average
fee is quite marginal. Some travel agents will
even drop the fee or offer a discount once you
have finalized your trip with them. Plus, you can
always ask an agent upfront what their fees are
and decide for yourself if it’s worth it. Also, it is
important to remember that a lot of online booking
sites, such as Orbitz and Expedia, charge a
booking fee as well.
I Can Easily Book the Same Trip on My Own
Without Using a Travel Agent.
FACT: Although travel agents have access to all
of the same outlets you would use when looking
to book travel, they also have access to exclusive
pricing and package deals that are most times not
available to the public. Your travel agent also has
more leverage in helping out in situations such as
hotels claiming to be booked, when in fact they
may still have rooms available that are on hold
for travel agents reservations. So when everyone
else is telling you “No” your travel agent can help
turn that to a “Yes.”
Travel Agents Don’t Have Information as Updated
as the Internet.
FACT: Travel agents obtain some of their infor-
mation from the same sources as online booking
sites. They also receive daily emails and faxes
with new specials from resorts and hotels that
may not be published on the internet. Travel
agents can also call a place directly to see if they
can work out other kinds of special deals for you,
something an online site can’t do.
Travel Agents are a Waste of Time.
FACT: Although you can find much of the same
information that the travel agent provides for you
on your own, you are going to spend a lot of
valuable time doing so. A travel agent can actu-
ally save you from hours of painful research and
price comparison shopping. They have up to
date prices, hotel conditions, and interesting new
activities. Their prior knowledge and experience
gives them the upper hand in trip planning.
Travel Agents Have Lost Their Clout
FACT: Travel agents book hotels, cruises, and
activities every day. The companies that provide
these services know that and want their business
and will work to keep that business coming back.
So while a place might be telling you “Sorry we
are booked,” for your one time trip, they are more
likely to make an exception for the travel agent to
insure that the agent sends them more business
in the future.
The Need for Travel Agents is Being Replaced by
FACT: There are some things technology can-
not replicate, and personal touch is one of them.
The Internet is a valuable resource, but it cannot
replace the expertise, guidance and personal
service of a travel agent. At a time when travel-
ers are stressed out with hectic schedules, travel
agents have all of the information at their finger-
tips, saving valuable hours of surfing on the web.
Agents can also offer insider tips, generally based
on personal experience.
Travel Agents Can Only Book My Flight and
FACT: Travel agents can arrange car service,
personalized tours, activities and travel insurance,
in addition to all the basic travel services they
provide. They are also excellent sources of
information concerning good restaurants, good
sites to see, and tips on what to pack.
*Source: American Society of Travel Agents
Article was provided by: www.tripology.com